NewDesktop app for Mac and Windows

Do the task once on screen. Your IT procedure writes itself.

Capture every click: proced.ai writes the steps for you and hands you a procedure ready to share, publish or export in your colours.

admin.entreprise.fr/utilisateurs
00:12
Home Users Groups Licences Security
CRCamille RousselMFA locked
TLThomas Lefèvreactif
Reset MFA
writing…
Reset MFA on a locked account
PROC-IT-014 · v1
1Click Users in the left menu.
2Search for the person and open their profile.
3Click Reset MFA, then confirm.
✓ Procedure published · link sent in Teams
T#it-support · new procedure

In 60 seconds

See the difference in one minute.

By hand, it takes 45 minutes of screenshots and arrows. With proced.ai, you do the task once and the procedure is ready.

  • Every click becomes an illustrated step
  • Arrows, frames and blurring in a few clicks
  • Your brand guidelines applied automatically
# it-support14 members online
CR
Camille R.08:42
I changed phones and my account is locked. How do I redo the MFA?
TL
Thomas L.09:15
Does anyone know where to declare a new laptop in GLPI?
SM
Sarah M.10:03
The VPN wants a certificate since the update, is that normal?
SI
IT department10:05
It’s all there, step by step:

The problem

Your experts’ know-how shouldn’t disappear when they’re away.

Knowledge often stays in the heads of a few people. The result: the same questions keep coming back, teams depend on the experts and answers to customers take longer.

The solution

Turn expertise into shared knowledge.

With proced.ai, your experts create clear procedures in minutes, just by doing their tasks. Teams learn on their own, recurring requests get answered faster and your customers are served more quickly.

The benefits

Preserve knowledge

Your experts’ know-how becomes available to the whole team.

Train your teams more easily

Concrete procedures to learn and gain autonomy.

Answer faster

Fewer repeated questions internally, faster answers to customers.

How it works

No more pasting screenshots one by one. You do it, proced.ai handles the rest.

1 · Start

Start recording

Open the extension or the desktop app

Chrome and Edge for web consoles, the desktop app for installed software like a thick client.

2 · Do

1Open the console
2Pick the user

Do the task as usual

No video to reshoot ten times. Each click becomes a step with its screenshot, and sensitive fields can be blurred.

3 · Share

LinkPDFConfluenceSharePointTeams

Send it where people look

A secure link in the ticket, a PDF in your colours, or a page published straight into Confluence or SharePoint.

The product

Everything IT needs for reliable procedures.

Capture your actions, tailor your procedures to your image and keep them all in one secure place. Advanced branding, custom brand guidelines, integrations and sharing: everything is built to fit what your teams need.

Capture

Every click becomes a step.

Browser extension, desktop app, or a video with your voice turned into steps.

Blurring

Sensitive data stays hidden.

Emails, IDs, IP addresses: blurred before anything is shared. Automatic on Team plans.

Emailcamille.roussel@entreprise.fr
IDCR-004512
IP address10.12.4.187

AI assistant

Clear instructions, in proper French.

click here

Versions

Every change is kept.

v1v2v3
Restore in one click

Approval

Nothing goes live without sign-off.

Submitted for reviewReviewer: N. Martin

Essential IT procedures, always at hand

From “how do I do this?” to “done”.

The right procedure, found in 3 seconds. Your technicians stop digging through PDFs, wikis and experts’ heads. They type, they find, they fix.

PROC-IT-0xx

Accounts and access

  • Reset MFA
  • Unlock an AD account
  • Grant a shared mailbox

PROC-IT-1xx

Workstations

  • Prepare a Windows laptop
  • Enrol a device in Intune
  • Declare an asset in GLPI

PROC-IT-2xx

Network and VPN

  • Install the VPN certificate
  • Add a Wi-Fi network
  • Open a firewall rule

PROC-IT-3xx

Joiners and leavers

  • Create a new hire’s accounts
  • Disable a leaver’s account
  • Remove licences

PROC-IT-4xx

Level 1 support

  • Add a network printer
  • Restore a deleted file
  • Set up an out-of-office

PROC-IT-5xx

Run and operations

  • Check the nightly backup
  • Renew a TLS certificate
  • Restart a service in production

For IT leaders & managers

Your procedures, under your control.

Control who creates, edits and publishes your procedures. Every version is kept and every publication can require your approval.

Capture

Extension or desktop app

Editing

Customisation, advanced branding, AI

Approval

Approve or send back “to redo”

Publishing

Word/PDF, secure links, integrations with your tools

SSO

Entra ID, Okta, Auth0. Verified domain, mandatory SSO available.

Roles and folders

Reader, Editor, Admin, Owner. Inherited or forced rights.

Full history

Restorable versions, time-stamped approvals.

Protected logins

Lock-out after failed attempts, one active session per account.

Savings calculator

How much do hand-written procedures cost your IT team?

Three settings. The estimate stays cautious: we assume proced.ai saves 72% of writing time, not 100%.

Saved each year
3 110 €
By hand · 8 h per month
With proced.ai · 2,2 h per month
See pricing →

Customers

They’ve documented with proced.ai since the beta.

“A real time saver for training people on our rental tools.”
VG
Valéry G.G’ma Loc, rental tools
“We document the procedures of our OhMyArt programme. Thanks to proced.ai for the support since the beta.”
LO
Léa O.Ohmycase, OhMyArt programme
Your turn

Your IT team could be the next one here.

We support every new team personally, like we did for our first users during the beta.

Talk to us →

FAQ

Questions from IT teams

Another question? Let’s talk for 30 minutes.

Can we capture a console outside the browser?

Yes. The desktop app for Mac and Windows records installed software as well as web consoles.

Do passwords show up?

You stay in control: blur any sensitive area before publishing. On the Team plan, emails and IDs are masked automatically.

Can we bring in our existing Word procedures?

Yes. Import a Word or PDF file and proced.ai turns it into steps you can edit, then version.

How long does it take to get started?

You can start right away: install the extension, sign in, record your first procedure.

Where is our data stored?

Files, media and database are hosted in France. Our subprocessors are listed publicly on the Security page.

Stop re-explaining. Send the procedure.

Install the extension, do the task once, share the link. 14-day trial on Pro and Team, no commitment.