About us

We make your teams’ know-how transferable, always up to date and easy to share

We’re Samy and Jean-Yves. We created proced.ai because we spent our days re-explaining the same things, and our evenings writing procedures nobody kept up to date.

Our story

How two chores became a piece of software.

01

Two jobs, the same wall

Jean-Yves runs e-commerce for a distributor. Every day, the same questions come in: how to process a return, refund an order, fix a product page. Samy is a cloud and IT engineer. Every time someone joins the team, onboarding drags on for days.

How do I process this return?Can you show me the refund again?Where are the new starter’s access rights?Is the procedure up to date?
02

Procedures everywhere, none up to date

At Samy’s company, procedures exist. But they’re scattered across several tools, written by different people, and above all out of date. Newcomers learn by interrupting their colleagues, and training takes far longer than it should.

Procedure_access_v2.docxWiki: Onboarding (2021)PDF: VPN setupEmail: “the right version”
03

An evening per procedure

Jean-Yves tries to write everything down. One screenshot per step, cropped, pasted into Word, annotated with arrows, customer data blurred one by one. An evening for a longish procedure. Then the platform changes, the screens no longer match the screenshots, and the returns procedure has to be redone. For the third time.

CaptureCropPasteArrowBlurLay outStart over
04

The spark

Comparing our days, we came to the same conclusion: the real know-how is the task itself. Everything else, the screenshots, the arrows, the blurring, the layout, a tool can do while you work. What if a procedure could be built simply by doing the task once?

Do the task onceGet the procedure
05

proced.ai, today

We built proced.ai around that idea, with teams like G’ma Loc and Ohmycase who have used it since the beta. Data stays in France, the AI is French, and every procedure updates as quickly as the tool it describes.

Data in FranceFrench AIInstant start

The founders

What drives us.

SB
Samy BekkoucheCo-founder · Cloud and IT engineer

He went through onboardings that lasted days, for lack of clear, up-to-date procedures. He wants a newcomer to be autonomous in their first week.

JB
Jean-Yves BarnesCo-founder · E-commerce and operations

He rewrote the same procedures every time a tool changed. He wants documenting to take the time of doing the task, not one more evening.

Our mission

A company’s know-how shouldn’t walk out the door with one person.

Documenting should take the time it takes to do the task once. Not an evening of screenshots and arrows.

A procedure has to update as fast as the tool it describes, otherwise nobody follows it.

And a newcomer should be able to move forward alone, without interrupting colleagues every ten minutes.

What we believe in

Four principles guide every decision.

01Simplicity first

If a feature needs training, it isn’t finished. Installing the extension and making your first procedure happen in one go.

02Your data stays in France

Servers and database in France, French AI assistant. Your procedures are never used to train AI.

03Promises we keep

No inflated numbers. Our calculator is deliberately cautious, and our prices are shown in euros, excluding and including VAT.

04Built with our users

Beta teams shape the roadmap, and support is handled by real people.

Our technical choices

Partners chosen to stay in Europe.

Every service that processes your data is listed publicly, with its location.

See the list of subprocessors Security and GDPR

PROCED.AI
HostingerHosted in France
Mistral AIAI assistant
BrevoEmails

The product

Wherever your teams work.

Web app

Editor, folders, approval, sharing and exports.

Chrome extension

One screenshot per click, in all your web tools.

Mac and Windows

Capture outside the browser, in installed software.

French and English

Interface available in both languages.

Customer reviews

They’ve been documenting with proced.ai since the beta.

“A real time-saver for training on our rental tools.”

Valéry uses proced.ai to train teams on G’ma Loc’s rental tools.

VGValéry G.
G’ma Loc, rental tools

“We document the procedures of our OhMyArt programme. Thank you to proced.ai for the support since the beta.”

Léa relies on proced.ai for the procedures of Ohmycase’s OhMyArt programme.

LOLéa O.
Ohmycase, OhMyArt programme

Want to talk?

A question, an idea, a partnership: email us or book 30 minutes with us.