Solutions / IT and CIOs
Your IT documentation shouldn’t live in two people’s heads.
Document your internal tools, support procedures and access rights simply by capturing what you do. Approve, version and publish where your teams already look.
What you’re dealing with
The same ticket comes back every week.
Overloaded first-line support
Passwords, printers, VPN: simple questions that eat up the day.
Outdated docs
The 2021 Word file shows an interface that no longer exists. Nobody knows who should update it.
Fragile knowledge
One departure, one absence, and part of the IT system becomes a black box.
How proced.ai fixes it
From a task done once to the procedure everyone relies on.
1. Capture
Chrome extension for web consoles, desktop app for installed tools.
2. Assign and approve
One task per procedure, a named reviewer, a clear status.
3. Publish where people look
SharePoint, Confluence, Notion, embedded in your intranet, or a direct link in the ticket.
4. Track usage
Most viewed procedures, active members, upcoming revision dates.
Real example
Deactivate the account of a departing employee.
A typical offboarding procedure, captured in one go in the admin console.
Governance
The settings your security committee will ask about.
OIDC SSO
Entra ID, Okta, Auth0. Mandatory SSO with a transition period.
Verified domain
Proof of ownership via a DNS TXT record.
Roles
Viewer, Editor, Admin, Owner, and teams.
Folder-level permissions
Inherited from the workspace or overridden, member by member.
Full history
Versions, restore, time-stamped approvals.
Sign-in protection
Lockout after failures, one active session per account.
Integrations
Connected to Microsoft 365 and Atlassian.
Microsoft Teams
Shares and tasks notified in a channel.
SharePoint / OneDrive
Export to a default folder.
Confluence
Publish as pages, with the space and parent of your choice.
Jira
A proced.ai task creates a ticket.
Notion
Publish to a database or a page.
API
Personal tokens for your scripts.
Customer reviews
They’ve been documenting with proced.ai since the beta.
“A real time-saver for training on our rental tools.”
Valéry uses proced.ai to train teams on G’ma Loc’s rental tools.
VGValéry G.
G’ma Loc, rental tools
“We document the procedures of our OhMyArt programme. Thank you to proced.ai for the support since the beta.”
Léa relies on proced.ai for the procedures of Ohmycase’s OhMyArt programme.
LOLéa O.
Ohmycase, OhMyArt programme
Questions from IT teams
Can we capture a console outside the browser?
Yes, with the Mac or Windows desktop app.
Do passwords show up?
You blur any sensitive area before publishing.
Can we reuse our Word procedures?
Yes, Word or PDF import splits them into steps.
How long does it take to get started?
Getting started is instant: create an account, install the extension and make your first procedure right away.
Stop re-explaining. Send the procedure
Install the extension, do the task once, share the link. 14-day trial on Pro and Team, no commitment.